PRIVACY STATEMENT AND POLICY

PRIVACY STATEMENT
Liberty Medical Pty Ltd is the sole importer and primary distributor of Dansac products in Australia and New Zealand, hereafter referred to as Dansac.

Dansac is covered by 10 National Privacy Principles, the NPPs, as set out in the Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000).

To comply with our obligations under the NPPs we have a Privacy Policy, which sets out how we manage privacy in our organisation. You are welcome to receive more information about the Policy

Privacy and Confidentiality
As responsible corporate citizens we appreciate the importance of confidentiality. This part of the obligation remains unchanged by this privacy policy.

The privacy policy deals with your additional right to privacy and is independent of our contractual and ethical obligations.

PRIVACY POLICY
Purpose of the policy
This organisation is covered by the Privacy Act.
Dansac wishes to implement obligations under the Privacy Act and would like to take all reasonable steps in order to comply with the Act and protect the privacy of the personal information that we hold. This policy sets out how we intend to do so.

The Policy applies to users of our products.

The personal information that the Organisation collects

Dansac may collect the following personal information:

• Your name
• Address
• Contact details
• Medical condition
• Current product being used, if any
• Feedback on our product’s suitability
• Processing payment, where applicable

Why we collect it?
Dansac collects, uses and discloses the information in accordance with the Collection Statement.

This information is collected in order to:

• Provide best suitable Dansac product for your condition, as requested by yourself, medical professional or agent
• Gain accurate market statistics for product research and development purposes
• Inform you of new or alternative products that may improve your quality of life

Access to your personal information
Dansac provides access to the personal information that we hold about you. Access will be provided in accordance with our Access Policy. If you require access to your personal information please contact the Privacy Officer*.

Complaints
If you have any complaints about our privacy practices or wish to make a complaint about how your personal information is managed please contact the Privacy Officer*. Complaints will be handled under Dansac’s Privacy Complaints Policy.

Storage
We will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.

Contract
We do not contract out data storage or processing functions.

Legal reasons why we collect the personal information
We collect the information in order to comply with our legal obligations. It is a requirement of Quality Assurance accreditation and the Therapeutic Goods Act 1989 that we can identify and trace, as best as possible, the users of our products.

What happens if you choose not to provide the information
You are not obliged to give us your personal information. However, if you choose not to provide Dansac with the personal name, address, contact details and medical condition we may not be able to provide you with the full range of our services, including follow up on product satisfaction.

*The Dansac Privacy Officer may be contacted on 1800 331 766